Creating a Seamless Customer Experience
Customers love simplicity and view it as a form of good customer service. Customers hate complexity, and it deters them from buying.
The data that is changing Winery DTC
With a better understanding of consumer behavior, wineries can create personalized experiences that drive customer loyalty, increase lifetime value, and ultimately lead […]
Bad Financial Data is costing you more than you think
Finance is the engine that powers every business decision. In order to ensure the engine doesn’t break down, you must have a […]
Silicon Valley Bank – State of the US Wine Industry Report 2024
Premium wineries experienced mixed success during the past year. The value of premium wine is still growing, but we anticipate volume sales […]
If You Really Want to Be Customer-Centric, Stop Doing What You’re Doing
If You Really Want to Be Customer Centric, Stop Doing What You’re Doing. The business of business,” according to management guru Peter […]
THE DTC PARTY’S OVER. WHAT HAPPENS NEXT?
Some Direct to Consumer (DTC) brands have struggled to square their high production and shipping costs with the average order size of their […]
6 lessons from Blockbuster’s demise still relevant to retailers today
After talking with former executives, franchisees and analysts over the course of months. It’s also clear that the story of Blockbuster’s demise […]
Boston Consulting Group – The Five Rules of Digital Strategy
…In our experience, successful digital transformation must rest on a foundation of smart digital strategy. And smart digital strategy, like traditional business […]
Bain-Altagamma Luxury Goods Worldwide Market Study 2024
Bain-Altagamma Luxury Goods Worldwide Market Study 2024. Despite challenging macroeconomic conditions, we estimate the overall luxury market reached €1.5 trillion globally in […]