Capabilities

Services geared to improving your business efficiencies and customer lifecycle

Is your team still focusing on the legacy “funnel model” for customer acquisition and retention? If so, consider the lifecycle approach that focuses your team more on retention to lessen churn and repeating customer acquisition costs.

We future proof organizations through strategic consulting

Commitment to Growth

Is your team committed to growth – both in acquiring new customers and retaining existing ones? There is a clear art to this focus and it starts with ensuring your brand has some level of “magnetism” to attract and retain clients. What are your differentiators?

Increasing Wallet Share

Is it all about acquiring more customers or the right customers? Are you limiting customer churn and increasing wallet share? A simple focus on the average order value metric can notably change your top line revenue AND increase loyalty (Win Win).

Operational Culture

Does your team thrive and respond well to metrics driven conversations? Integrated systems lessen the daily noise of outdated business operations and allow you to clearly grow both your employee capability as well as your database – creating more recurring revenue potential.

Refining Metrics

Don’t look at all the data points, only the key ones that tie to your clear objectives. And make sure that they are actionable because insights that do not lead to action are status. Let the Assemblage team provide their decades of insights to help elevate your brand to the next tier of potential.

Statistics we are consistently reviewing to increase recurring revenue...

6

Average # of contacts it requires to close a sale

(Not Enough)

# of business where sales activities are tracked as tightly as sales results

7 - 8%

% of your top line revenue that should be allocated to customer acquisition

26%

% increase in interest when personalizing a sales campaign